Password and IT Support

Students should enter their username as:

SRef@student.cnwl.ac.uk e.g. 123456@student.cnwl.ac.uk you will find your Student Reference number on your ID Card. 

Your password is your usual network password to log onto a computer within a college building.

Browsers supported by this service are Internet Explorer 8 or later and the latest version of Chrome, Safari and Firefox.

Password reset or issue form

Please note that we are only able to supply support between 09:00 - 17:00, Monday to Friday. Support will be provided on a "first come, first serviced" basis, please do not make more than one submission using the form below. Please bear with us if we do not get back to you immediately