Password and IT Support

Students should enter their username as: e.g. you will find your Student Reference number on your ID Card. 

Your password is your usual network password to log onto a computer within a college building.

Browsers supported by this service are Internet Explorer 8 or later and the latest version of Chrome, Safari and Firefox.

Password reset or issue form

Please note that we are only able to supply support between 09:00 - 17:00, Monday to Friday. Support will be provided on a "first come, first serviced" basis, please do not make more than one submission using the form below. Please bear with us if we do not get back to you immediately

I have been allocated a laptop by the College and I am experiencing issues

Please describe the issue you are experiencing. Maximum 1000 characters.

I understand that by submitting this request I am giving my consent for my contact details to be stored and used by College of North West London to send me the requested information and any follow-up information that I may subsequently request.