Our Level 2 Award for IT Users is designed for adults looking to gain practical IT skills for the workplace or personal development. Whether you’re aiming for a job in an office environment or simply want to build confidence with digital tools, this short course provides hands-on experience with widely used software.
Ideal for learners of varying ability levels, this course is taught in a supportive and inclusive environment. We also provide language support if English is not your first language, and specialist equipment is available for learners with disabilities or visual impairments.
You will gain skills in key software applications used in office and administrative roles. Topics include:
In addition to software skills, the course also includes activities that support your personal, social, and workplace development—helping you to become more confident and job-ready.
This course is suitable for learners aged 19+, particularly those returning to education, seeking employment, or looking to upskill. It’s also a great starting point for those considering further study in IT or office-related roles.
You will need English and Maths skills at Entry Level. If you do not have evidence of your English and Maths levels you will be given an online English and Maths assessment after you submit your application. You may also be asked to complete a piece of free writing or a vocational assessment. If you meet the entry requirements you will then be offered an interview with a tutor to discuss the course.
After successfully completing this course, you can progress to:
City & Guilds Level 2 Award for IT users (ITQ)