Support

Student Recieving Support

We offer you support throughout your studies, even if the issue is unrelated to your course. If you need confidential advice or information on matters such as fees, financial support, immigration, childcare or other personal issues, we encourage you to get in touch with our Student Advice Team.

To contact an Advisor before you apply for a course, please email enquiries@cnwl.ac.uk and arrange a time to speak to a member of the team.

Welfare

Student Services can offer you practical help and advice with:

  • Accessing financial support available at College (including 16-19 Bursary, Free meals in FE, Discretionary Learner Support Funds & 19+ Advanced Learning Loan bursary)
  • Support for Looked After Young People and recent Care Leavers
  • Domestic violence - emergency advice and referrals to specialist support services
  • Sexual health - free condoms and referrals to specialist services

Mental Health   

If you have mental health difficulties, or find it difficult to cope at any time during your course you can meet with our Mental Health coordinator. We will also do our best to make reasonable   adjustments to meet your individual needs, whilst respecting your confidentiality. If you need   someone to talk to we can arrange that too.

Tel. 020 8208 5182

Careers Advice 

We have a team of Careers Advisors who can offer you confidential and impartial information, advice and guidance to help you decide on your next steps. They can help you with university applications, apprenticeship applications, further study, employment and training opportunities. Our College Careers Advisors can also help with progression information if you are considering other College courses

Class Tutor 

All full-time students are allocated a class tutor who will meet with you on a regular basis to monitor your progress and attendance and assist with other issues. They can explain and advise you on College rules, your learning programme, assessments, examinations and all aspects of your course.

Induction

The College provides an Induction programme for all students. This usually takes place at the start of your course. If you join a course late, please speak to your tutor to find out what was discussed at the induction. During your induction, you will work with tutors to identify your target grades and agree actions to ensure you progress in your area of study. We know from student feedback that an induction is very useful. as well as finding out more about the course you have enrolled on, the induction helps you get to know your peers and also find out about support and facilities available in College.

Equal Opportunities 

We are totally committed to providing education and training for all, irrespective of ethnicity, gender, transgender, disability, religion, age or sexual orientation. Our Equal opportunities Policy is monitored and reviewed regularly to make sure that it works for you.

LGBTQ+ Support

College of North West London actively supports its lesbian, gay, bisexual and transgendered students  and College staff members and has zero-tolerance towards homophobia, biphobia, transphobia and all forms of discrimination.

If you’d like more information, please contact: lgbt@cnwl.ac.uk

Additional Learning Support

Learning Support will be available to all students that declare a disability, or learning need, in order to ensure they get the full benefit to access and successfully complete the learning programme they choose. We have a specialist team who provide support for students if they have identified needs with specific disabilities/difficulties like Dyslexia, Dyspraxia, Asperger’s/Autism, Hearing/Visual/ Physical difficulties, Mental Health concerns, ADHD, Literacy/Numeracy, Medical conditions, or a temporary disability resulting from an illness or injury.

We can provide support for students with Education, Health and Care (EHC) Plans. If you have an EHC Plan it is important that you declare this on your application form as you will then be invited to attend a pre-entry confidential interview so that an assessment of need can be completed. All information from schools such as EHC Plans/ Statement of Educational Needs reports should be sent to Learning Support. Students are not able to complete their enrolment at the college until a copy of their EHCP has been received.

We are committed to ensuring that reasonable adjustments are made so that you are not disadvantaged in any way during your time with us, this includes any exam access arrangements. For full details of the support available, or to arrange a confidential pre-entry interview please call 020 8 5182/ 020 8208 5473 where you will be able to speak to the Additional Learning Support Team. 

Health and Security 

The personal security of our students, staff, visitors and their property is of paramount importance to us. We strive to ensure that we maintain a welcoming and safe environment for everyone that studies, works and visits us, while also maintaining security and safety for all. For everyone’s comfort and safety we have a strict no-smoking policy in all College buildings.

Please note that casual hoods must be kept down within the College environment and you must wear your College ID Card and lanyard around your neck at all times while on College premises.

Car and Bicycle Parking

All Car parking is strictly limited to students with registered mobility issues and must be arranged in advance, blue badge parking is not guaranteed as there are limited spaces available.

Willesden, Wembley and King’s Cross Campuses have ample parking facilities for bicycles however, all bikes are parked at the owner’s risk and we strongly advise you to secure bikes/motorbikes with a suitable lock.

Canteens

There are canteens at Willesden and Wembley Park Campuses offering a choice of affordable hot and cold refreshments. Willesden Campus also has a café on the ground floor.

Learning Resource Centres

Our well-equipped Learning Resource Centres provide a full range of services for students including:

  • Inductions
  • Study spaces for quiet study or group work
  • Windows computers
  • Facilities for scanning, printing and photocopying
  • Reference and lending collection
  • Resources in a wide range of formats including books, journals, newspapers, eBooks and eJournals
  • Laptops for use in the LRC and the classroom
  • Stationery for sale