City & Guilds Diploma for IT Users (ITQ) Level 3


  • Adults


This qualification is suitable for learners who are using IT within their job or plan to pursue a career in a job requiring IT skills. Units can be taken at a variety of levels which gives flexibility to enable the qualification to match job roles. The qualification will allow learners to apply knowledge, understanding and skills to a level recognised by employers, thus proving competency in their job role. This qualification is suitable for learners using IT systems in a wide range of job roles

A Level 3 user can make use of predefined or commonly used IT tools for activities most of which are complex and non-routine, they will be able to devise solutions in the use of IT tools in order to improve productivity. They will take considerable responsibility and autonomy, and be prepared to offer support and advice to others.

An activity will typically be ‘complex and non-routine’ because:

The task or context is likely to require research, analysis and interpretation;

The work may be undertaken by others; and the techniques required will be complex, and

The selection process may involve analysis, research, identification and application.

For full information on this course visit: